Vantage Africa Case Study
Transforming Leadership at Impala Glass Industries: A Supervisory Skills Development Success Story
How a 3-day training reshaped supervisory leadership and boosted engagement at Kenya’s leading glass manufacturer.
Client Overview
Impala Glass Industries Ltd. is a leading glass manufacturing company based in Nairobi, Kenya, specializing in high-quality glass products for both local and international markets. With a focus on innovation and efficiency, the company recognized the need to strengthen its supervisory and leadership teams to maintain its competitive edge.
Identified Gap
Before the training, Impala Glass faced significant challenges in its supervisory framework, including:
- Poor Communication: Supervisors struggled with effective team communication and conflict resolution.
- Low Employee Morale: Staff reported feeling undervalued, citing concerns about unfair promotions and lack of personal development support.
- Ineffective Leadership: Supervisors lacked essential skills in delegation, motivation, and performance management, leading to strained team dynamics.
How We Conducted the Training
Vantage Africa School of Leaders delivered a transformative 3-day Supervisory Skills Development Training to address these gaps. The program was structured as follows:
| Day | Key Topics Covered |
|---|---|
| Day 1 | Leadership Foundations: Roles of a supervisor, leadership styles, and building high-performance teams. |
| Day 2 | Essential Skills: Powerful communication, delegation, conflict resolution, and staff motivation. |
| Day 3 | Personal & Team Growth: Self-management, employee relations, and performance monitoring strategies. |
The Training Outcomes
The interactive sessions included discussions, case studies, and practical exercises that empowered participants to apply their learnings immediately. Trainees praised the open dialogue fostered by Dr. Benson Kiarie, which revealed systemic issues such as nepotism and fear-based management — key areas for organizational improvement.
Why Choose Vantage Africa?
Our training programs are designed to:
- ✔ Bridge skill gaps with actionable, real-world strategies.
- ✔ Foster open communication to uncover hidden workplace challenges.
- ✔ Drive measurable change through follow-up recommendations like team-building and continuous learning.
Ready to Transform Your Team?
Let’s work together to strengthen your supervisors and unlock leadership that inspires results across your organization.