Case Study
Strengthening LEWA’s Performance with Tailored 360-Degree Appraisal Training
LEWA Wildlife Conservancy is a leading conservation organization in Kenya, dedicated to protecting wildlife and supporting local communities through sustainable initiatives. Operating across diverse departments, including Wildlife, Education, and Community Engagement, LEWA focuses on biodiversity preservation and community development. Their commitment to excellence demands the establishment of sound performance management systems that promote a culture of collective effort from staff in achieving organizational goals.
Identified Gap
The 2024 360-degree appraisal process at LEWA revealed important gaps in staff understanding and application of the operation, compromising the appraisal system's effectiveness. Issues included inconsistent usage of language, misalignment of KPIs with job roles, inaccurate job titles, and limited scope for qualitative feedback. This highlighted the need for tailored training to ensure evidence-based appraisals, promote a feedback culture, and align staff evaluations with LEWA’s strategic objectives.
Training Summary
| Department | Key Topics Covered |
|---|---|
| Administrative | Conflict Management, Change Management, Organizational Leadership, Data Management, Strategy Formulation & Leadership, Emotional Intelligence |
| Armed Security | Performance Management, Emotional Intelligence, Strategic Leadership, Organizational Leadership, Timely Decision-Making & Delivery |
| Community | Leadership Skills, Accountability, Conflict Management, Emotional Management, Innovative Decision-Making |
| Wildlife | Effective Communication, Planning Performance, Leadership Skills, Emotional Intelligence, Organizational Leadership, Data Management, Conflict Resolution |
| Logistics | Accountability, Conflict Management, Data Management & Analysis, Communication Skills, Leadership & Strategic Management |
| HR | Conflict Management, Data Management, Leadership Skills, Strategic & Performance Management, Public Speaking & Communication Skills |
| GI Grants & Impact | Conflict Management, Planning Performance, Data Management, Leadership Skills, Communication, Performance Management, Emotional Intelligence |
| General Security | Conflict Resolution, Strategic Management, Communication, Performance Management, Innovation & Technology, Data Management, Leadership Skills |
| Finance | Conflict Management, Planning Performance, Data Management, Communication, Influencing & Decision-Making, Presentations, Confidentiality |
| Education | Leadership Skills, Conflict Management, Data Management, Governance, Project Cycle Management, Timely Decision-Making, Collaboration & Teamwork |
Transform Your Performance Management
Vantage Africa School of Leadership empowers organizations like LEWA to build effective performance management systems through tailored training solutions.